DorfInk, part of Doerrfeld Promotions is located in Urbandale, Iowa. Our full-service operation allows you the ability to design and order custom decorated apparel items of all types. (T-shirts, Hoodies, Polos, Caps and more) Whether it’s for a team, a family event, a corporate gathering or fundraiser, DorfInk can accommodate you!
Our design tools are fun and easy to use for the beginning designer to the professional. Choose from our vast art library or upload your own custom design. Your project becomes our project and we want you to love the results!
Dorfink is proud to offer Inksofts industry leading interactive online designer. Our Design Studio allows you to design production ready graphics right from your computer or smart phone.
SECURITY & PRIVACY
Safe & Secure Shopping
At Dorfink your trust is our top priority. We are committed to protecting your personal information. Our online ordering process is strongly encrypted by the industry standard protocol, SSL (Secure Sockets Layer). We use SSL to communicate with your web browser so your personal information is always encrypted while being transmitted between your computer and our server. Your credit card information is always encrypted using industry standard security methods.
If sending your credit card information over the internet makes you uneasy, please feel free to phone, or mail your order to us. For telephone ordering or assistance, please call 515-276-5261.
4349 NW Urbandale Dr
Urbandale, IA 50322
At Dorfink we are committed to protecting your privacy. Dorfink only requires the use of "cookies" when checking out from our store. We collect information about you only if you place an order or request a catalog. This information includes your name, email address, mailing address, phone number, and credit card number and expiration date. (We collect your credit card information only when you place an order). Doerrfeld Promotions and it's partners do not share any of your information with any other company.
We may use your information to contact you about your order status. We may contact you by email from time to time with special offers and information about our website. You will always have the option of removing yourself from our emailing list. If at anytime you wish to be removed from our mailing list, please contact email@example.com or call 515-276-5261
DorfInk appreciates your business and wants you satisfied with your purchase. We take pride in our work but understand that occasionally there are reasons to return or exchange an order.
Possible Reasons for an Apparel Return
Due to the nature of custom screenprinting, we will only replace defective items or refund payment for an order for one of the following reasons:
• The blank product is materially flawed (holes, tears, etc.)
• The decoration quality (screenprinting, embroidery, etc.) is not of a commercially acceptable level
• The design on the products you received is significantly different than the final proof that was approved.
Notice About Ink
Please note that due to varying monitor settings, the colors represented on the online art approval may not match the actual ink or thread colors screenprinted on your garments. DorfInk is not responsible for variations between your monitor and the actual ink. Samples of both ink are available upon request.
Garment sizing can vary amongst manufacturers and styles. If you need sizing information, you may purchase a sample of a specific item by ordering one online or you can reference our Online sizing chart for more information. DorfInk is not responsible for the purchase of incorrect sizes.
Returning Promotional Items
Merchandise found to be incorrect due to our error or arrives damaged will be replaced at no cost if returned within 7 days of receipt of the merchandise. You must contact DorfInk regarding the damaged items prior to any returns for authorization. Merchandise returned with no such authorization will not be accepted and will be returned to sender. No credit will be issued for merchandise that is not authorized to be returned.
How to Request a Return
Return claims must be filed with DorfInk within 7 business days of receiving your order. All defective material must be returned in order to receive credit or replacements. Please call 515-276-5261 or email us at firstname.lastname@example.org to process your return.